Shipping policy

Thank you for shopping with Melrose Blooms. This policy explains how we ship your order, what it costs, and what to expect after you buy.

Order Processing

Order before 4pm for same-day bloom delivery. Orders placed after 4pm will be delivered the next day. Need your blooms urgently? Drop us a message and we’ll do our best to help.

Shipping Methods & Delivery Times

Express islandwide delivery at a flat fee $15, or free collection from our store.
Monday - Saturday 10am-7pm
Sunday 10am-5pm

Order Tracking

Once your order ships, we'll email you a confirmation with a tracking number and link, if applicable. Please note tracking information may take time to update after you receive it.

Shipping destinations

We currently ship to Singapore.

International orders may be subject to customs duties, import taxes, fees, and customs delays. Any applicable charges collected at checkout will be shown before you complete your purchase.

Address accuracy

Please check your shipping address at checkout. Contact us as soon as possible if you need to correct it.

Lost, damaged, or delayed packages

If your order is lost, damaged, or delayed, contact us and we will help you work with the carrier.

Order Changes & Cancellations

Need to change or cancel your order? Contact us as soon as possible. We may be able to accommodate changes before your order ships, but once it's in transit we're unable to modify it. Refunds for cancelled or delayed orders will be processed promptly to the original payment method where possible.